For safety reasons, Red Sun Camels will refuse to carry guests who are under the influence of drugs or alcohol. Refunds will not be given in these circumstances. Guests are not permitted to carry large, heavy bags whilst riding and are requested to remove any loose items from their pockets which may potentially fall out during the ride. We can, upon request, store bags and other items whilst guests are on tour, in our vehicle. Red Sun Camels will take all reasonable care to protect the property of guests.
A person shall not be permitted on any tours and / or interaction with the camels for any of the following reasons:
1. A person who is unable to comprehend, or disregards safety instructions.
2. A person under the influence of drugs or alcohol or otherwise similarly impaired. The determination as to the fitness of a person to participate in a tour will be made solely at the discretion of Red Sun Camel management, without recourse.
Safety and client welfare are of paramount importance to our company. All staff and camels are trained to the highest standards. Red Sun Camels is covered by public liability insurance.
We kindly ask that you refrain from taking photos during our safety talk and loading passengers onto the camels.